What is the process of monitoring my website(s) 24/7?

There are automated tools that monitor the status of your website(s). Every minute of every day, they ping all of the sites managed under our monthly subscriptions.

They simply verify that your site isn’t returning a 400 or 500 error.

In the event that our automated software detects that your website is down or isn’t operating normally, it will send a ping to our help desk, and a member of our support team will assist you.