Once I sign up, how long after that can I send my first website edits?

Our team will proceed with your edits right away, but there are a few things we need to do first.

Immediately after signing up for your website management subscription, you’ll receive an email with details on how to securely send us your login credentials. Find out more about our step-by-step onboarding process here.

Our welcome email will also let you know how you can submit website edits. Here is more information about website editing. 

After receiving your welcome email, you may submit your first website edit right away, since your website management subscription is technically active as soon as you sign up!

However, there are a few things we need to do before we can edit the website…

  1. Please make sure all the login credentials you sent us work. 
  2. An entire backup will be performed of your core files and database.
  3. We will make sure your website is stable by performing a few initial onboarding steps.

These steps may take a few hours. As soon as they’re complete, we’ll dive into your first website edits whenever they were submitted by you.