It’s a requirement for everyone we hire on our support team, no matter where they come from. Since we are currently only providing support in English, we place a huge emphasis on hiring candidates with English language skills.
Having a 100% remote team allows us to attract the best talent from around the world. Some of our team members speak English as a second language. Occasionally, this results in small mistakes. All of us are only human!
With tools like Grammarly & Wordtune for additional support, we are able to provide professional, effective, and timely 24/7 support with our own unique flair.