ThriveDesk - Customer Support for SaaS & eCommerce
ThriveDesk is a customer support platform designed for SaaS and E-commerce businesses. It offers a range of features that help businesses manage their customer support operations more efficiently. Some of the key features include:
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Shared Inbox: Collaborate and respond to customers efficiently as a team.
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Live Chat: Engage visitors and customers in real-time for instant support.
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Knowledge Base: Create an interactive help center for your customers.
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Community Forum: Connect with your customers and share ideas and solutions.
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Reporting: Monitor metrics and track company progress.
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Automation: Streamline workflows and eliminate repetitive tasks.
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Mobile apps: Stay connected and manage your work on the go.
Your Thrivedesk Workspace account will include:
- Unlimited mailboxes
- 10 Users
- Live Chat
- Unlimited app integrations
- Unlimited workflow automation
- Knowledge base(Doc sites)
- Communities
- API access*
- Reports (Full history)
- Assistive AI ✨
- Custom fields COMING
It also offers integrations with other tools such as Slack, Zapier, WordPress, Shopify, etc. ThriveDesk’s pricing is affordable for bootstrappers and small businesses.
ThriveDesk is also available as a WordPress plugin.
